Cisco UC500 Cisco Small Business Communications System (SBCS)

Overview:
Hardware overview of the telephony capabilities of the Cisco UC500 communications platform including an overview of common phones models. Features overview including basic telephony and extra features including Call Recording, Integrated Messaging, Auto Attendant and Basic automatic call distributor (B-ACD)

Intended audience:
This would be suitable for a business looking to purchase a new telephony system, and would like an overview of features and functionality that a Cisco solution can provide.

Supporting software:
Cisco Configuration Assistant for the unified management of the Cisco Small business products.

Cisco CallConnector Client which delivers easy-to-use call control from the Microsoft Desktop with Quick Search feature to find a contact quickly with display of all contact numbers (personal, corporate, and Outlook), inbound call screen pop-up.

CallConnector Server providing the added benefit of presence and instant messaging

CallConnector Mobility which provides Single Number Reach (SNR) functions

Equipment Included:

• Cisco UC500 (UC520W-8U-4FXO-K9)
• Cisco 7975 Phone (CP-7975G=)
• Cisco 7911 Phone (CP-7911G=)
• Cisco IP Communicator (SW-IPCOMM-E1=)
• Cisco VT Advantage (CVT-ADV-E1=)
• Cisco Configuration Assistant
• Cisco Unified CallConnector Personal (SW-UCC-CLIENT-1)
• Cisco Unified CallConnector Server (SW-UCC-SERVER)
• Cisco Unified CallConnector Mobility (SW-UCC-MOBILITY)